Support
Help is one email away.
Write to support@rodemap.app from the email on your account. A person reads every message and replies, usually within one business day.
Email supportI just paid. How do I get in?
Set your password on the screen right after checkout and your workspace opens. If you closed that screen, use the setup link we emailed you, or go to Sign in and choose Forgot password with the email you paid with.
I forgot my password.
Go to Sign in and choose Forgot password. The reset link is good for a short time and works once.
How do I update my card or see receipts?
In Rodemap, open Settings, then Billing, and choose Manage billing. Stripe shows your card, receipts, and invoices on its secure page. Stripe also emails a receipt for every charge.
How do I cancel?
In Rodemap, open Settings, then Billing, and choose Cancel plan. Renewal stops at once. You keep access until the end of the month you paid for, and your work stays saved. You can also email support@rodemap.app. Read the refund policy.
Something looks wrong or did not run.
Rodemap only says work is done when a connected tool confirms it. If something says Blocked or Failed, open it to see why. If you are stuck, email us what you expected and what you saw. A screenshot helps.
Is my data private?
Your workspace is yours. We do not sell personal information. Read the privacy policy.